The pool area was well-maintained, but guests were loud at night.

A convenient location for both shopping and sports events, with major stores and the Walden mall nearby. However, cleanliness was an issue. items were left by previous guests, and maintenance was slow to respond to a malfunctioning air conditioner. The noise from other guests at the pool late at night affected the overall experience.

Had a fun time visiting the nearby Walden Galleria Mall with my family. The hotel’s pool area was nice, making it a great spot for kids to enjoy. We appreciated the beautiful and comfortable room, and the setup was perfect for our night stay with one child.

My kids wished for better soundproofing in the hotel. The noise from other guests kept us up late, which was quite frustrating. Offering more family-friendly activities at the hotel would have improved our experience.

The hotel features a pleasant pool area and the staff were generally friendly. However, our room cleanliness was lacking, and we experienced noise disruptions throughout the night, which affected our sleep. There's potential for improvements in room maintenance and noise management.

The room I booked was supposed to have a balcony, but ended up being just a view of the pool area, which was misleading. The common areas, including hallways, felt cold and uninviting, with inconsistent heating throughout the floors. Additionally, I found the bathroom in need of serious attention, as it displayed signs of wear and lacked a comfortable atmosphere with the tub showing its age. The breakfast selection didn't meet expectations, lacking taste despite decent variety.

Charming, Charming, Charming

The pool area was beautifully maintained, offering a tranquil escape for relaxation and family fun. I loved the good breakfast options, especially the made-to-order omelets that kept me fueled for the day. Plus.

The lobby and common areas were bright and inviting, making it easy for seniors like myself to navigate comfortably. The staff members were incredibly friendly and attentive, ensuring all my needs were met during my stay.

Better communication about amenities and services would help.

The hotel was close to the Walden Galleria Mall, where we hit up some great stores and enjoyed some fun dining options. We appreciated the clean rooms and the friendly staff. They really made our stay enjoyable and stress-free!

However, we did experience some issues with noise and cleanliness. One of my friends found the pool area overly crowded, making it hard for us to enjoy our time there.

I loved the inviting lobby and the friendly staff. The complimentary breakfast had a great variety. The pool area was clean and relaxing. Rooms were spacious and well-maintained, with comfortable beds. Proximity to shopping made it convenient for us. 😊

Great wings at the restaurant, but slow service due to understaffing.

I loved my stay at M Hotel Buffalo with its friendly staff and comfy bedding. The room was spacious and well-maintained, providing a relaxing atmosphere after exploring. The corridor had an unpleasant odor that detracted slightly from the experience.

Excellent service and family-friendly amenities

During my stay, the highlight was the outstanding service from the front desk staff and the well-maintained pool area, which my family loved. The hotel also featured a game room that kept the kids entertained, and the location was convenient for shopping and dining. However, I found the cleanliness in some areas could use improvement.

Great stay, awesome staff!

Just spent a night here during an unexpected layover and it was super convenient. The staff were really friendly and helped me find good food nearby. The room was cozy, but the pillows could use an upgrade. Breakfast at the restaurant was decent, though I might try somewhere else next time.

Comfortable Stay with Helpful Staff

Had a great experience! The staff were attentive, offering local tips and shuttle service. The room provided cozy bedding and a lovely atmosphere. I appreciated the easy access to great shopping nearby. Pro tip, check for local restaurant recommendations at the front desk.